This policy explains how Adsyntiq (“Adsyntiq,” “we,” “us”) collects, uses, shares, and protects personal information through this website, enquiries, and related business communications. Adsyntiq is based in the Philippines. Client advertising-account processing is additionally governed by the applicable proposal, service agreement, platform permissions, and—when required—a data-processing agreement.
Information we collect
Information you provide: name, work email, company, website, market, advertising platforms, approximate media spend, objectives, tracking status, service requirements, client briefing answers, correspondence, and proposal or contract information.
Technical information: IP address, device and browser information, request timestamps, security signals, consent preferences, referring pages, and—only with consent—website analytics. Cloudflare may process limited technical data to deliver, secure, and protect the site and verify form submissions.
Service information: if you become a client, we may process advertising-account identifiers, campaign configuration and performance data, conversion metadata, business inputs, and user permissions required to deliver the agreed service. Do not provide passwords; access must use official platform permission systems.
Purposes and legal bases
We process information to respond to enquiries and take steps requested before a contract; perform service agreements; operate, secure, troubleshoot, and improve our systems; maintain records and establish or defend legal claims; comply with legal obligations; and send marketing only where permitted or consented to. In the EEA and UK, these purposes generally rely on steps before contract, contract performance, legitimate interests, legal obligations, or consent, depending on the activity.
AI-assisted processing and specialist control
Adsyntiq may use AI-assisted systems to organize briefs, prepare campaign work, monitor accounts, detect anomalies, and draft analysis. On the private client briefing form, the optional AI drafting action sends the public website URL and a bounded text extract from that website to the OpenAI API to draft editable answers. Budget, market, and other private form answers are not sent in that drafting request. The client reviews and confirms the final brief. Material advertising decisions remain subject to defined specialist review and client permissions. We do not use website-enquiry data to make solely automated decisions that produce legal or similarly significant effects.
Private client briefing submissions are saved as text files in a restricted Google Workspace Drive folder for campaign planning and importing into Adsyntiq Intelligence. Each client link can be revoked and becomes unavailable after submission.
Service providers and disclosures
We use service providers for hosting and security, bot detection, email delivery and business communications, analytics, cloud infrastructure, and advertising-platform connectivity. Current and planned providers are listed on our Subprocessors and Technology Providers page. We may also disclose information to professional advisers, authorities when legally required, or a successor in a business transaction. We do not sell personal information for money.
International transfers
Because providers operate internationally, information may be processed outside your country, including in the United States and other locations with different data-protection laws. Where required, we rely on recognized safeguards such as adequacy decisions, standard contractual clauses, contractual protections, and supplementary security measures.
Retention and security
Unsuccessful enquiry records are generally retained for up to 24 months after the last meaningful interaction unless a shorter period is requested or a longer period is needed for legal obligations or claims. Client and transaction records are retained for the engagement and applicable legal, tax, security, and limitation periods. Provider security logs and backups follow their respective retention schedules. We use access controls, encryption in transit, restricted secrets, platform-native authorization, and other proportionate safeguards, but no system is completely secure.
Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, receive portable data, withdraw consent, appeal a decision, and complain to a supervisory authority. EEA and UK consent can be withdrawn at any time without affecting earlier lawful processing.
Residents of applicable US states may also request details about categories and sources of personal information, business purposes, recipients, correction, deletion, or a portable copy, and may opt out of sale, sharing, targeted advertising, or qualifying profiling. Adsyntiq does not currently sell personal information or use website data for cross-context behavioural advertising. We honour applicable browser-based opt-out signals, including Global Privacy Control, for activities to which they legally apply. We will not discriminate against you for exercising a privacy right.
Cookies and consent
Optional analytics does not load until you choose “Allow all.” “Reject” and “Essential only” keep optional analytics disabled. You can reopen Cookie preferences from the footer and withdraw consent as easily as it was given. See the Cookie Policy.
Children and sensitive information
The site and services are business-to-business offerings and are not directed to children under 18. Do not submit payment-card details, passwords, government identifiers, health information, customer lists, or other sensitive data through the enquiry form.
Changes
We may update this policy as our services, providers, or legal obligations change. The effective date identifies the latest version. Material changes will be highlighted where appropriate.
Contact
To exercise a privacy right or ask a question, email hello@adsyntiq.com with “Privacy request” in the subject. We may need to verify your identity before fulfilling a request.
This policy is designed for Adsyntiq’s current website and early service architecture. It should be reviewed by qualified counsel when the legal entity, payment flows, employee access, customer-data scope, or operating jurisdictions materially change.